Melissa Thomson

Testimonials

Melissa provided thorough and insightful feedback that was invaluable in making my decision of purchasing a house. Melissa is highly experienced, friendly, professional, and clearly knows her field very well. She posses top-notch communication and presentation skills. Thank you, Melissa, for your outstanding assistance! K. Gonuguntla

I have had an excellent experience with Melissa. She is always incredibly helpful and makes communication easy and efficient. Whenever we have a question or need assistance, she is eager to help and goes above and beyond to ensure everything is taken care of promptly. Her dedication and professionalism are truly commendable. Highly recommended! H. Kang

A year or so ago my partner and I were on the hunt for a real estate to manage our investment property. We did our research and contacted numerous agencies. Most were generic in their replies and or conversations. It wasn't until we came across Century 21 and in particular - Melissa. We can whole heartedly say that Melissa went above and beyond, exceeding expectations every step of the way. We live a bit away from our investment and Melissa went out of her way to go and take progress shots of our home (received before our own Builder). The service that we've received to date has been second to none. We have 100% faith that Melissa and Century 21 have the best interests for us and our investment. We recommend and commend Melissa's efforts. Century 21 are very lucky to have such a committed, customer focused and knowledgeable employee working for them. We can say that if not for Melissa, we likely would have gone elsewhere ;) Keep up the good work! Thanks for everything. - C. Allester

Century21 team is comprised of highly efficient property managers who are available always to guide you at every step and take best care possible for your property and consider this as an asset to flourish and help you grow your portfolio.

I have witnessed first hand experience dealing with Melissa and her team, they are very approached and providing professional advice to every smallest of things required to be managed in your property.

Their in-depth knowledge of suburbs and tenancy market is commendable which helps to keep property owners relaxed and they are in capable hands.

Thank you Melissa & Century 21 team, you people are amazing - A. Singh

I highly recommend the services provided by Melissa Thomson at Century 21 Kirwan. Melissa was professional at every turn, timely with emails and phone calls, courteous in every interaction and very knowledgeable regarding the Townsville rental market. I felt very confident from the start that I was in good hands, even though we've never met in person as I'm from Melbourne. My property was a challenge for her as it required the organisation of a number of trades in preparation for it's eventual sale and I'm very pleased to say that Melissa's professionalism had the house sold very quickly. Well done Melissa, Thanks heaps! - D. Haslett

Melissa has been amazing. Very supportive and patient, she guides us every step of the way using her local knowledge along the way. We're thankful that our paths have crossed. Looking forward to establishing a long and wonderful relationship. - T Tashman

Supportive Professionals - You would think I was Melissa's only client, not one of hundreds! No matter what arises, Melissa answers my queries promptly and efficiently. I have had three tenants in my apartment during the years I have been with Century 21 and each transition has been smooth and trouble-free. I have highly recommended Century 21 Aaron Moon Realty to anyone who asks for advice with their rental properties. - J Padgett

As an interstate buyer, I am extremely fortunate to have met Melissa Thomson and have her part of the team. With her immense experience in the property market, she was able to provide quick feedback on shortlisted properties, pockets and the overall area, her thorough inspections on potential properties were impressive to say the least. I personally regard trustworthiness and communication to be one of the highest traits in a person which she exhibited quite exceptionally. Her professional assessment, constant ground support and timely responses has led us to settlement. I would highly recommend her! - J. George

Right from the beginning Melissa Thomson has been a pleasure to work with. She is easy to work with and organised and ensured we were on target to meet our planned deadlines. Once everything was ready Melissa quickly got things moving and the results of finding good tenants happened very quickly. Thankyou to everyone at Century 21 Aaron Moon Realty as you are all wonderful to work with and we are at peace knowing our property is in good hands - Q & L Tumata

I'm a interstate investor so I have many questions about the service, the property and the market. I fired off many emails & phone calls but Melissa was always patient & prompt in getting back to me. Thank you Melissa - Landlord

I actually bought this property on Feb 2022. Although I don’t live in Townsville, after comparing the data, such as the rent-to-sales ratio, future employment, etc., I think the houses in this area are good to invest in. But unfortunately, I've come across a really horrible family-run agency that looks like operates on a grandma's license, and her daughter and son-in-law, and granddaughter run the business. And very irresponsible, the turf in my backyard has even reached about one meter high, and snakes are evens there, and they didn’t notify me of the truth, and my tenants didn't pay rent, but still lived there for at least 3 months. Later they just told me that the house needs to be repaired, but when I rushed to the property, the house was almost full of garbage, and the washroom leaked everywhere. The walls, electrical circuits, sod, windows, and the whole house almost need renovation, and I was about to collapse... Fortunately, I came across Century 21 Aaron Moon Realty and meet a very kind manager-Melissa. She didn't treat me differently as I am an Asian migrant. She helped me contact the insurance company for compensation and helped me contact the repairman. I think If I have any friends who are looking to buy or manage property in Townsville, I will definitely recommend Century 21 Aaron Moon Realty and Melissa. When you can’t keep an eye on your property, you should find a professional, caring person with high moral standards to help you manage it, then Century 21 Aaron Moon Realty must be the best choice!!! They can greatly reduce your management risks, effectively communicate with you, save you time, and make you feel confident. They care for you all the time. They will definitely make your life brighter and warmer. Now my property has found very suitable tenants, and I hope that the tenants can also feel the convenience brought by the convenient, efficient, and professional team. THANK YOU for Century 21 Aaron Moon Realty and Melissa - T. Wu

As an Interstate buyer, I am extremely fortunate to have met Melissa Thompson and have her part of my team. With her immense experience in the property market, she was able to provide quick feedback on shortlisted properties, pockets and the overall area, her thorough inspections on potential properties were impressive to say the least. I personally regard trustworthiness and communication to be one of the highest traits in a person which she exhibited quite exceptionally. Her professional assessment, constant ground support and timely responses has led us to settlement! ? I would highly recommend her! J. Punnen